After controlling Chen Hui, Miao Qing shot again and successfully hypnotized Chen Hui, and then, the truth of the matter soon came out, as Qin Hai guessed, the mastermind who put inferior raw materials into the production container was Chen Hui's kid.
After this kid was bribed, he completed this with another worker in the workshop, and the three workers on duty on the 22nd did not know, and even the reason why Liu Sihai and Li Jian had diarrhea was because Chen Hui put laxatives into the breakfast they ate in the morning, and Yan Kuan did not have corresponding symptoms because he did not eat in the company canteen in the morning.
After the hypnosis was over, Qin Hai played the recording to Wan Qiang, who immediately became furious and rushed into the office to beat Chen Hui, who was asleep.
If Qin Hai hadn't stopped him in time, Chen Hui might have really been killed directly by Wan Qiang.
Qin Hai grabbed Wan Qiang and said, "Manager Wan, no matter how much you beat him now, it's useless, let's think about what to do next." ” Wan Qiang looked sad and angry, stared at Chen Hui on the ground angrily and said: "Hundreds of people in the company have worked hard for several years, and it is not easy for our products to have a certain share and reputation in the market, but they are all ruined by this kid, if you don't beat him to death, I am sorry for the hundreds of colleagues in the company, and I am sorry for the chairman and President Lin." ” Qin Hai patted Wan Qiang's shoulder, persuaded him to sit aside, and returned to Chen Hui.
This kid was beaten violently by Wan Qiang, it can be said that he has been unrecognizable, his face is blue and swollen, his clothes are full of messy footprints, his eyes are full of horror and fear, when Qin Hai came over, he was even so frightened that he hid in the corner of the wall and kept shaking.
Qin Hai said in a deep voice: "Don't worry, I won't beat you, I just want to ask you a few questions."
Do you remember what the person looking for you looked like?
” Chen Hui shook his head and said hesitantly, "I......
I haven't met him, he's ......
Just called me twice, and then transferred 50,000 yuan to my card. ” "You did this kind of bastard thing for 50,000 yuan!"
Wan Qiang, who had just sat down, immediately rushed over again, kicked at Chen Hui, and said angrily: "Do you know how much money the company will lose because of this incident?"
And our brand credibility is something that no amount of money can buy!
” Qin Hai hurriedly stopped Wan Qiang and said to Chen Hui: "Write me your and that person's phone numbers, as well as your bank account number, all to me." ” Wan Qiang said angrily next to him: "And the 50,000 yuan, hand it over too!"
” After a while, after getting the phone number and bank account number, Qin Hai immediately handed it over to Xiao Qiang through his mobile phone and asked Xiao Qiang to check it well.
After doing this, Qin Hai returned to Lin Qingya and asked, "Qingya, what do you think we should do next?"
” Lin Qingya frowned and said: "I thought about it just now, the first thing we need to do now is to try to save the reputation that we have built up with great difficulty, it is best to issue an apology statement first, and the wording should be carefully considered, and the situation should be explained as clearly as possible, so that everyone knows that there are only two batches of products that have problems, not all products have problems." ” Qin Hai nodded, Lin Qingya said that there is a certain truth, skin care products belong to fast-moving consumer goods, the most important thing is word-of-mouth and brand reputation, if these are gone, then no matter how good the product quality is, it is useless, not to mention that their products are not too competitive in the market.
And Lin Qingya's approach is also a common practice for crisis public relations, and many companies do it when faced with similar situations.
Wan Qiang glanced at Chen Hui, who was huddled in the corner and shivering, gritted his teeth, and suddenly said, "Chairman, call the police!"
Let the police intervene in the investigation and try to catch the mastermind behind the scenes, so that we can also have a reasonable explanation for the public. ” Qin Hai and Lin Qingya glanced at each other and laughed, he patted Wan Qiang's shoulder, "Manager Wan, I understand your kindness."
But once the police are called, Chen Hui's life may be completely ruined, he is still young, although he has done something wrong, we should give him a chance to reform again.
In addition, even if we call the police now, it will not help, and the public will even think that we are playing a show to fool them, which may have the opposite effect. ” Wan Qiang opened his mouth and didn't say anything more, then turned his head and yelled at Chen Hui in the corner: "Thank you Chairman and President Lin yet!"
” Chen Hui was about to cry in fright, and he hurriedly thanked Qin Hai and Lin Qingya.
In fact, the reason why Qin Hai and Lin Qingya decided not to call the police was because of Wan Qiang's face.
And Wan Qiang also knew this, and for a while, this middle-aged man around fifty years old had mixed feelings in his heart, and he was more grateful to Qin Hai and Lin Qingya.
Lin Qingya said at this time: "Then I'll inform Sister Qiao now that they draft a statement?"
” Who knew that Qin Hai shook his head, and after pacing a few steps in the room, Qin Hai muttered: "Just a statement is definitely not enough, even if you can fool the past, this matter will become a stain that will never be erased in the future, if someone wants to deal with us, they will also bring this matter out from time to time to talk about it, it will be too troublesome." ” Lin Qingya pondered carefully for a moment, recognized Qin Hai's statement, and couldn't help frowning: "Then what do you think should be done better." ” "The declaration still needs to be issued, but in addition to issuing the declaration, we also have to recall all the products that have been sold and then destroy them all along with the products that are now in stock."
"Destroy them all?!"
Wan Qiang looked at Qin Hai with a shocked face, and hurriedly said, "Chairman, in this case, our loss will be too great!"
” Qin Haidao: "It seems that we have lost a lot of money now, but if we don't do this, we will lose even more in the future." ” After speaking, Qin Hai looked at Lin Qingya and said, "If we really plan to make a difference in the cosmetics industry, this step must be done, so that everyone can see our determination and courage."
If we can't even do that, I think we'll just close the door. ” Lin Qingya smiled slightly: "That's right, although this time is a crisis, we can also see it as an opportunity, as long as we use it properly, we can use this opportunity to fight a beautiful turnaround." ” The people present are all smart people, Wan Qiang has been a company all his life, and when he heard this, he naturally understood what Qin Hai and Lin Qingya meant.
He also showed a smile on his face, "The chairman's idea is really good, although we may suffer losses now, in fact, this part of the loss can be regarded as advertising investment, as long as we operate well, the General Administration of Quality Supervision, Inspection and Quarantine this time is equivalent to helping us advertise for free." ” Qin Hai nodded slightly, and after pondering for a while, he said: "However, striking iron still needs to be hard, publicity is one thing, and it is very important to get excellent products."
Whether our products can win the favor of users ultimately depends on the quality of the product's performance. ”